Every extra attempt adds time to a case. Most of the delay in service of process comes not from distance but from missing information. A complete request gives ServPA the best chance to serve on the first visit. Here are the details that make the biggest difference.
Full legal name and aliases
Provide the exact name on the court documents, along with any nicknames, maiden names, or other names the person uses. In households where relatives share names, include a middle name or a suffix such as Junior or Senior.
Every known address
Include the home address and any work address, along with apartment or unit numbers. If the person recently moved, list the previous address too. Knowing whether a home is a primary residence or a seasonal property can prevent wasted trips.
A description or photo
A recent photo is one of the most useful tools for confirming identity. If a photo is not available, provide height, build, hair color, age range, and any distinguishing features.
Vehicle information
Knowing what a person drives helps a server confirm whether someone is home. Include the make, model, color, and plate number if known.
Schedules and routines
Share what you know about work shifts, days off, and typical hours at home. A person who works nights may be best reached in the late morning, while a commuter may only be home in the evening.
Safety concerns
If there are dogs on the property, a history of hostility, or other safety concerns, say so. ServPA uses that information to plan a safe and professional approach.
Court orders and deadlines
Include hearing dates, response deadlines, and any court order that specifies or limits the method of service. These details shape timing and ensure the service meets the court’s requirements.
Putting it together
Enter this information on the ServPA request page along with the document type, service location, jurisdiction, and requested timing. For urgent matters in select areas, ask about Same Day Service for $99, subject to availability.
When a person cannot be found
If the person has moved and no current address is known, a locate may be needed before service. Investigators in the partner network, including Ohio Security & Investigations at ohioinvestigators.com, can help with locate work.
OAISP members know that a successful field assignment begins with good intelligence. A complete request is the intelligence your process server needs.
Contact ServPA
To start a request, visit the ServPA request page, call (877) 676-6391, or email serve@servpa.com. Coverage details for every county are available at ServPA.com.
The Ohio Association of Investigative & Security Professionals shares resources from trusted service partners for attorneys, investigators, landlords, and the public. For association information, visit OAISP.org or call (330) 330-5973.
This article is general information, not legal advice. Confirm the service requirements for your specific matter with your attorney or the court.