Not every process server works the same way. The quality of service can affect deadlines, costs, and even the outcome of a case. Before you hire a process server in Pennsylvania, asking a few direct questions can help you choose a dependable partner. Here is how ServPA answers the questions OAISP members recommend asking.
What areas do you cover?
Local knowledge matters. ServPA focuses on nine named Pennsylvania counties: Allegheny, Beaver, Butler, Clarion, Crawford, Erie, Venango, Lawrence, and Mercer, including Pittsburgh, New Castle, Hermitage, Erie, Meadville, Butler, Beaver, and Oil City. A server who works the same region regularly knows the roads, neighborhoods, and patterns that affect service.
How fast can you serve?
Ask about routine timing and urgent options. ServPA offers Same Day Service for $99 in select areas, subject to availability, including Sharon and Sharpsville in Pennsylvania and Youngstown, Struthers, Campbell, Hubbard, and Masury in Ohio.
How do you document attempts?
A professional server records every attempt, not just the successful one. ServPA logs the date, time, address, and result of each attempt and provides organized, court ready details for proof of service.
Do you review the method of service?
Pennsylvania assigns certain original process to the sheriff, and other documents may be served by a competent adult. A careful server asks about the document type, the court, and the jurisdiction before attempting service. ServPA starts every request with those questions so clients can confirm the correct method.
How will you communicate with me?
Clear communication prevents surprises. ServPA provides a direct point of contact by phone at (877) 676-6391 and by email at serve@servpa.com, and it reaches out when questions arise.
Can you handle multiple counties?
Cases often involve parties in several locations. A single server covering the full region simplifies coordination and keeps records consistent. ServPA handles requests across all nine of its counties through one point of contact.
Do you have investigative support?
When a person cannot be found, locate work may be needed. ServPA’s partner network includes Ohio Security & Investigations and 10-8 Protective Services for investigative help.
OAISP promotes professional standards across the investigative and security fields. Asking these questions helps ensure that the process server you choose meets those standards.
Contact ServPA
To start a request, visit the ServPA request page, call (877) 676-6391, or email serve@servpa.com. Coverage details for every county are available at ServPA.com.
The Ohio Association of Investigative & Security Professionals shares resources from trusted service partners for attorneys, investigators, landlords, and the public. For association information, visit OAISP.org or call (330) 330-5973.
This article is general information, not legal advice. Confirm the service requirements for your specific matter with your attorney or the court.